Privacy Policy

Effective Date: April 1, 2025

Welcome to Ananta Ecomgrowth ("Company," "we," "our," or "us"). This Privacy Policy explains how we collect, use, share, and protect your personal data when you access our website www.anantaecomgrowth.com or engage with our digital services and products.

Ananta Ecomgrowth is a globally operated brand with official company registrations as follows:

1. In the United States, we operate through our registered company The Karma People LLC, doing business as Ananta Ecomgrowth.
2. In India, we operate through our registered company Ananta Ecomgrowth.
3. In Europe and other international regions, services are provided under the Ananta Ecomgrowth brand via our Indian entity.

By using our website or services, you consent to the practices described below.

1. Information We Collect

   We collect the following types of information:

   Personal Information

   1. Full name
   2. Email address
   3. Phone number
   4. Billing and/or shipping address
   5. Payment details (processed via secure third-party gateways)

   Technical & Behavioral Data

   1. IP address
   2. Browser type, device information
   3. Website usage behavior (e.g., page visits, time on site)
   4. Form responses via advertising platforms (e.g., Meta, Google)


2. How We Use Your Information

   We use your data to:

   1. Deliver our digital products and services
   2. Process and verify payments
   3. Communicate via email, SMS, or phone (service or promotional)
   4. Improve website performance and personalization
   5. Conduct marketing and remarketing campaigns (e.g., Facebook Ads, Google Ads)
   6. Analyze behavior for business insights and service enhancements

   We do not sell your personal data under any circumstances.



3. Payment Processing & Refund Policy

   We accept payments globally through secure, industry-standard processors, including but not limited to:

   1. Razorpay, Instamojo (India). For Indian customers, payments may be processed via Razorpay and Instamojo. We do not store your card or UPI details. All payments are handled via Instamojo's secure, RBI-compliant payment gateway.
   2. Stripe, Square, Wise, Shopify Payments, Authorize.net (North America)
   3. PayPal, Klarna, Shopify Payments, Stripe (EU and International)
   4. Other region-specific processors depending on your location

   All payments are encrypted and processed by PCI-DSS compliant providers. We do not store full payment card details on our servers.

   Non-Refundable Services
   All transactions are non-refundable, as our services and digital products involve intellectual labor, consultancy, or custom work that begins immediately upon purchase. By placing an order, you acknowledge and accept this policy.



4. Sharing and Disclosure

   We do not sell, lease, or trade your personal information.

   We only share data with:

   1. Verified payment processors (for transaction purposes only)
   2. Service providers (e.g., email platforms, analytics, CRM tools)
   3. Legal authorities if required by law or court order

   All third-party tools are vetted and used in compliance with applicable laws.



5. Data Security

   We take your data security seriously. Our protections include:

   1. Secure servers with SSL encryption
   2. HTTPS protocol sitewide
   3. Role-based access control
   4. Data encryption in transit and at rest
   5. Secure handling of contact and payment data

   While no system is 100% secure, we implement best practices to minimize risks.



6. Data Retention

   We retain your data as long as:

   1. You are actively engaging with our services
   2. It is required by law or business operations
   3. We need it to resolve disputes, comply with legal obligations, or enforce our terms


7. Cookie Policy

   We use cookies and similar tracking technologies to enhance your experience and analyze how visitors use our website. These may include:

   1. Essential Cookies – Necessary for site functionality
   2. Performance & Analytics Cookies – Track behavior via Google Analytics
   3. Advertising Cookies – Used for retargeting via Facebook Pixel, Google Ads

   You may manage or disable cookies through your browser settings. If you are located in the EU/EEA, you will be shown a cookie consent banner allowing you to accept, reject, or manage your cookie preferences.



8. GDPR Compliance (EU/EEA Residents)

   If you are located in the EU/EEA, we process your data in accordance with the General Data Protection Regulation (GDPR).

   We collect and process your data under the following lawful bases:

   1. Your explicit consent
   2. Fulfillment of a contract
   3. Legal obligations
   4. Our legitimate interests (e.g., service improvement, communication, analytics)

   Your GDPR Rights Include:

   1. The right to access your personal data
   2. The right to correct inaccurate or incomplete data
   3. The right to request deletion of your data ("right to be forgotten")
   4. The right to restrict or object to certain data processing
   5. The right to data portability
   6. The right to withdraw consent at any time

   To exercise your rights, email info@anantaecomgrowth.com with the subject line: GDPR Request.

   If we transfer your data outside of the EU, we implement lawful mechanisms such as Standard Contractual Clauses to safeguard your rights.



9. Communications and Marketing

   By submitting your contact information, you consent to receive:

   1. Service updates and confirmations
   2. Promotional emails and SMS messages (limited)

   You can opt out of promotional communications at any time via the unsubscribe link or by replying "STOP" to SMS.



10. Children's Privacy

    We do not knowingly collect personal information from individuals under the age of 18. If such data is identified, it will be deleted immediately.



11. Global Operations & Data Transfers

    We operate across Asia, Europe, and America. Your data may be processed in the USA, India, or EU using secure third-party platforms.

    We comply with applicable privacy regulations, including GDPR, CCPA/CPRA, and the Indian IT Act.



12. California Residents (CCPA / CPRA)

    If you are a California resident, you are entitled to:

    1. Know what personal data we collect
    2. Request access to and deletion of your data
    3. Opt out of the sale of personal data (we do not sell data)

    To exercise your rights, contact us at info@anantaecomgrowth.com.



13. Changes to This Privacy Policy

    We may update this Privacy Policy from time to time. The latest version will always be posted at www.anantaecomgrowth.com with the effective date listed at the top.

    Your continued use of our website and services constitutes acceptance of the updated terms.



14. Contact Us

    If you have any questions or concerns about this Privacy Policy or your personal data, please contact us:

    Ananta Ecomgrowth
    🌐 Website: www.anantaecomgrowth.com
    📧 Email: info@anantaecomgrowth.com

    Office Locations:

    1. USA (Registered as The Karma People LLC BA Ananta Ecomgrowth):
       41542 Carriage Horse Dr, Aldie, Virginia 20105
    2. India (Registered as Ananta Ecomgrowth):
       GF-001 Mauryansh Elanza, Shyamal Cross Rd, Near Parekh Hospital, Satellite, Ahmedabad 380015
    3. Italy:
       Via di Selva Candida, 00166 Rome, Italy

    📞 Global Support:
    +1 215-669-9391 (USA)
    +91 91734 74378 (India)
    +39 339 670 7127 (Europe)



15. Grievance Officer (As per Indian IT Act, 2021)

    In compliance with the Indian Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, the name and contact details of the Grievance Officer are provided below:

    
    Grievance Officer: Sarang Adalja
    📧 Email: info@anantaecomgrowth.com
    📍 Address: GF-001, Mauryansh Elanza, Shyamal Cross Rd, Satellite, Ahmedabad 380015, Gujarat, India

    Any complaints or concerns regarding content, privacy, or data processing will be responded to within 15 business days.